1. Order Processing Time

All orders are processed within 2–5 business days (excluding weekends and holidays) after payment confirmation.

You will receive a confirmation email with tracking details once your order has shipped.

2. Shipping Rates & Delivery

• We offer free shipping on orders over $100.

• Standard shipping rates apply to orders below this amount.

• Delivery times may vary depending on your location and carrier service.

3. Shipping Destinations

We currently ship within the United States and internationally.

International delivery times may vary depending on customs and local postal services.

4. Tracking

Once your order ships, you will receive a tracking number via email.

5. Shipping Delays

Heart Mom PPCM is not responsible for delays caused by:

• Weather conditions

• Customs inspections

• Carrier delays

• Incorrect address information provided by the customer

6. Incorrect or Incomplete Addresses

Please ensure your shipping details are correct at checkout. We are not responsible for orders delivered to incorrectly entered addresses.

7. Lost or Stolen Packages

Once an order is marked as delivered, Heart Mom PPCM is not responsible for lost or stolen packages. We recommend contacting the shipping carrier for assistance.

8. Contact

For any shipping-related questions, please contact us through our website’s Contact page.